As AI makes your workforce less human how do you keep your humans engaged?
Change & Engagement Consultancy
The question every business leader is grappling with:
How to harness the benefits of AI and automation while minimising the costs?
The benefits:
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Improved employee engagement for some, lending
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Higher productivity,
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Innovation, and
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Efficiency for reduced cost thanks to AI freeing up your people to perform to their strengths.
The costs:
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Reduced productivity and
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Eroded company culture leading to
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Rising costs because most people feel
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Dis-engaged as a result of AI taking away their job satisfaction and rendering their role obsolete.
Me and my business partner, the amazingly talented Silke Brittain of ClearVoiceComms, help organisations to change, transform, and transition in ways that enable them to maximise the benefits of adopting new technologies and systems while minimising the costs, especially the human ones.
We partner with your leadership team and transformation directorate (or equivalent) to design and deliver employee-centred change, engagement, and transformation that:
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Provides a roadmap to get you to your destination that aligns with your strategic objectives
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Helps you maintain employee engagement and protect your company culture
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Gets your workforce on board and minimises resistance
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Enables you to successfully embed change
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How We Work
With your change and engagement strategy in place and stakeholders mapped we partner with your teams to support you and your people during every step of the journey. With major transformations - such as that posed by the rapid adoption of AI - we can also assist you to redefine your vision for the kind of company the future invites you need to become.
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Who We Work With
We work with everyone from SMEs to FTSE 250 companies to large public bodies and have an enviable success record. Change initiatives are notorious for failing because they take insufficient account of the human side. Be among those that succeed.
Your Change & Transformation Partners
Silke Brittain - Founder & Director of ClearVoiceComms
Silke is a highly experienced senior executive with a 20 year track record advising and driving change for national and global organisations including Unilever, Marie Curie, and up to six UK universities among many others.
Silke's expertise lies in identifying and leveraging internal influence, blending organisational network analysis with behavioural science and best practice in change management, social alignment and stakeholder engagement in order to help realise effective, sustainable business change and performance improvement. Please see Silke's LinkIn profile.
Mark Wilkinson - Founder & Director of Headspace Coaching Plus
A versatile coach, trainer, facilitator, copy-writer, and organisational development specialist, with a track record using creativity, project management, and experience beyond HR to achieve great results for people and organisational development initiatives.
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My strengths are in providing inspiring comms, faciliation, leadership development and engagement services and it's been my pleasure to support Silke as her associate, on major culture change, transformation and employee engagement contracts since 2019. Please see my LinkedIn profile.
Culture & Engagement Insights for high eNPS
Your people. They're your most important asset. The best promoters of your brand. So developing and maintaining a positive culture with strong employee engagement is vital to your success, especially in an era of rapid change. But how do you know what your employees really think about you and your organisation so you can retain their loyalty before they've displayed their feelings through average to poor performance or by leaving for a competitor? Employees rarely answer honestly when you're doing the asking.
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Me and Silke Brittain of ClearVoiceComms are expert in the design and delivery of culture surveys which reveal what employees really think because they're communicating with an independent third party. We can support you to develop and implement an effective culture and engagement strategy to correct any issues and build your resilience for a future where you flourish. Clients include major companies but we also work with SMEs. Contact me to learn more.
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“We contracted Silke Brittain and Mark Wilkinson to comprehensively survey our company culture and report on how we could improve it. The professionalism and thoroughness of their approach and amount of strategic insights they were able to provide surpassed our expectations. Thanks to their guidance our Leadership Team has developed a more robust culture and employee experience strategy and implemented a number of important changes. These have boosted employee satisfaction and productivity, and improved staff retention, at a significant cost saving to the business. We’d highly recommend Silke and Mark to others seeking to improve their workplace culture and employee experience.”
Paddy Morrissey, Interim CEO, Abtran
For when only a human will do...
Workshop Facilitation
Copywriting
Your company’s vision, mission and values need to compel to unite and motivate your people. I’m experienced in the design and delivery of engaging workshops which facilitate teams to clarify, or redefine, their purpose so you can develop a strategy everyone will go the extra mile for. Sessions are delivered in person or online and are always engaging.
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Leadership & Management Training
In this era of hybrid working it’s never been more important that leaders and managers possess the right skills to cope with the pressures of their role and enable their teams to perform to their potential. Yet only half of managers are rated as effective with poor management commonly cited among the top five reasons people leave their job.
I can design and deliver tailored training solutions depending on your need, or why not choose one of my online masterclasses?
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Corporate & Executive Coaching
Professional, independent, coaching. One of the best ways of supporting managers to perform to their potential and be an effective team leader. I've many years of experience coaching in organisations large and small and can:
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Deliver one to one corporate executive coaching to you or your preferred staff.
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Train managers in coaching in person, or via a masterclass (see below).
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Help your organisation to develop a coaching culture.
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Today it’s not enough to convert browsers into customers. To be really successful you need to convert customers into followers and engage your employees too, so they’ll promote your brand.
I've a track record supplying creative, engaging, copy and comms solutions for internal and external audiences in a human voice that your preferred AI agent simply can't compete with. Because people can tell quality when they read it. Examples available on request.
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Online Masterclasses
My half-day fully interactive online masterclasses offer quick, effective solutions to empower leaders and managers to raise their capability in the following areas and can be customised to your specific needs.
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Transformational Leadership
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Coaching Skills
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Courageous Conversations
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Time Management
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Team Development & Team Coaching
How well does your team perform? Does it have the right balance? Are members aligned and putting the team's interests before their own? ​I’m experienced at diagnosing what holds a team back and coaching the team and individual members so it performs to its potential.
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